Privacy Policy

1. Introduction

DoozyCrypto ("we," "our," or "us") operates the DoozyCrypto.com website and related services (the "Service"). This Privacy Policy describes how we collect, use, and protect your personal information when you use our cryptocurrency trading platform.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. This policy should be read in conjunction with our Terms and Conditions.

2. Information We Collect

2.1 Personal Information

We collect information that identifies you personally, including:

• Full name, email address, and phone number
• Account credentials and authentication data
• Identity verification documents (government ID, address proof)
• Financial information (bank account details, payment methods)
• Transaction history and trading patterns
• Communication records with our support team

2.2 Technical Information

We automatically collect technical information, including:

• IP address, browser type, and operating system
• Device identifiers and mobile network information
• Usage patterns, click-stream data, and session recordings
• Cookies and similar tracking technologies
• Geolocation data (with your consent)

3. How We Use Your Information

We process your personal information for the following purposes:

• Service Provision: To provide and maintain our trading platform
• Account Management: To create, verify, and manage your account
• Transaction Processing: To execute and settle cryptocurrency transactions
• Security & Compliance: To prevent fraud, money laundering, and ensure regulatory compliance
• Customer Support: To respond to your inquiries and provide assistance
• Communication: To send important account notifications and updates
• Analytics: To improve our services and user experience
• Legal Obligations: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third parties who assist us in operating our platform:

• Payment processors and banking partners
• Identity verification and KYC/AML service providers
• Cloud hosting and data storage services
• Analytics and monitoring services
• Customer support and communication platforms

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal obligations, court orders, or regulatory requests
• Protect our rights, property, or safety
• Investigate and prevent fraudulent or illegal activities
• Cooperate with law enforcement agencies

5. Data Security and Protection

We implement comprehensive security measures to protect your personal information:

• End-to-end encryption for data transmission and storage
• Multi-factor authentication (2FA) for account access
• Regular security audits and penetration testing
• Secure data centers with 24/7 monitoring
• Employee training on data protection protocols
• Regular software updates and security patches

Despite our security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Retention periods vary based on:

• Regulatory requirements (typically 5-7 years for financial records)
• Account status and activity level
• Legal and compliance obligations
• Legitimate business interests

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of processing
• Restriction: Request limitation of processing activities

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand usage patterns
• Security Cookies: Detect and prevent fraudulent activity
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings, but disabling certain cookies may affect functionality.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our Service after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: